Frequently Asked Questions (FAQs)
Welcome to the DDP Graphics FAQs page! Here you’ll find answers to the most common questions about our products, services, and ordering process.
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1. What kind of products do you offer?
We specialize in:
Kids’ activity books and coloring books (PDF format)
Printable worksheets and educational resources
Custom book covers for Amazon KDP
2. Are your products digital or physical?
All our products are digital downloads only. No physical items will be shipped. Once purchased, you can instantly download and print the files at home or at your local print shop.
3. What file types will I receive?
Most products are delivered in PDF format, optimized for standard US Letter (8.5 x 11 inches) paper size. Some bundles may include JPEG, PNG, or editable files when applicable.
4. Can I customize a design or request a new product?
Yes! We accept custom design requests for:
KDP covers and interiors
Personalized activity books
Custom QR code designs
Contact us via WhatsApp: +94 718 855 417 or Email: dinesh@ddpgraphics.com with your request.
5. How do I download my files?
Once your payment is confirmed, a download link will be provided instantly or sent to your email. If you have any issues accessing your files, please contact us for support.
6. What payment methods do you accept?
We accept:
PayPal
Skrill
Bank Transfer (Sri Lanka)
All transactions are secure. You can pay with confidence.
7. Can I get a refund on digital downloads?
Due to the nature of digital products, we do not offer refunds once files are downloaded. However, if you experience any issues, please reach out — we’re happy to help resolve any problems.
8. Do you offer bulk discounts or reseller packages?
Yes! If you're interested in buying multiple resources or reselling our products, contact us for a custom reseller or educator bundle.
9. Where can I see examples of your work?
You can explore our product listings on this website, or visit our pages on:
eBay
Amazon KDP
10. Still Have Questions?
Feel free to reach out anytime:
Email: dinesh@ddpgraphics.com
WhatsApp: +94 718 855 417
We're here to help you with quality educational resources and creative design services!
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